Occupational stress and job burnout correlation among community medical personnel in Qingpu District of Shanghai

Objective To assess occupational stress and job burnout status of community medical personnel in Qingpu District of Shanghai, and analyze influencing factors of job burnout.

Methods By cross-sectional studying, 480 medical personnel from three community healthcare centers were enrolled as study participants. Occupational stress was measured with Effort-Reward Imbalance Questionnaire. Job burnout was assayed by Burnout Inventory-General Survey.

Results The total number of valid return was 445, and the valid return rate was 96.95%. Of the 445 medical personnel, 12.14% had occupational stress and 73.71% had job burnout. The average scores of emotional exhaustion, negative neglect and professional inefficiency of community medical personnel with occupational stress were higher than those without occupational stress (P < 0.01). The dimensions of MBI-GS questionnaire (professional inefficiency, emotional exhaustion, passive neglect) were positively correlated with effort and intrinsic effort of ERI questionnaire and occupational stress level (r=0.27-0.59, P < 0.01), and negatively correlated with the reward dimension (r=-0.29--0.47, P < 0.01). The results of logistic regression analysis showed that the higher professional title (OR=1.71, P < 0.01), a shorter working time (OR=0.97, P < 0.01), higher level occupational stress (OR=39.70, P < 0.01)and higher score of intrinsic effort were the risk factors for job burnout.

Conclusion There were more severe occupational stress and job burnout status among community medical personnel in Qingpu District of Shanghai, and there is a correlation between occupational stress and job burnout. We Should intervene the influencing factor of job burnout, such as occupational stress, to prevent job burnout occurring.