Study on system of connotation index in construction of happy hospital in the new era based on analytic hierarchy process

  Objective  The system of connotation index in construction of happy hospital in the new era was studied to provide a feasible path for the good development of public hospitals in China.

  Methods  Based on the literature research method and consulting relevant experts the connotation index in construction of happy hospital in the new era was drafted, the index weight was calculated by using the analytic hierarchy process.

  Results  Sixteen experts were consulted, and the recovery rate of two rounds of questionnaires was 100%. The average authority coefficient of experts was 0.88. The three first level indicators were "staff level", "hospital level" and "social and government level", and the index weights were 0.357 8, 0.327 3 and 0.314 9, respectively. "patient satisfaction", "government approval", "humanistic care" and "reasonable salary and welfare system" were the top four indicators in the secondary level, the weight of which were 0.112 7, 0.076 7, 0.072 7 and 0.070 2, respectively.

  Conclusions  This study constructed a set of scientific and applicable system of connotation index in construction of happy hospital in the new era. The core of happiness hospital is to pay attention to the welfare and personal development of employees and provide high-quality public medical services for the society.